Box Office

We offer a variety of ticket types!

Single Ticket Options:
Premium Admission ($15-$50)

Subscriptions:
Season Subscription (1 ticket to each show)
Flex Pass (5-10 tickets to use any way you like)
Season Membership (monthly payments + tickets)

Packages:
Theatre Thursday (30% off Thursday Night Shows) – Select Shows Only
*excludes opening night*

Gift Cards & Certificates:
Customizable for you! See Below!

Rush Tickets:
$5 tickets available 15 minutes before each show

Need more info? Email us today at boxoffice@thepactmobile.com

Ticket Exchanges

If you need to move your ticket to a different day, exchanges will be honored when possible and may result in a ticket processing fee. To exchange your ticket for a different show date, email us at boxoffice@thepactmobile.com. Click the button below to read our ticket policy.

Refunds

We do not offer refunds for purchased tickets.
All sales are final. No refunds.

To learn more, view our Ticketing Policy.
For more information, email us at boxoffice@thepactmobile.com

Payment Methods

The PACT Theatre Company accepts the following: Cash, Check, Visa, MasterCard, American Express, & Discover.

All tickets have a fee attached to them when paying with card, cash or check.

Ticket Prices can be found by visiting our Ticketing Options page.

To learn more about our policy, view our Ticketing Policy.

Questions? Click the button to email our Box Office!

The imPACT Pass

NOW ON SALE!

2024 Subscriptions go one sale this November! We are very excited to offer multiple options for you to subscribe to The PACT’s Theatrical Season! All seats are reserved seating!

Discounts Available:

Military Discount: We are happy to give $5 off tickets to those who have served or currently serve in the military. Military identification is required to be presented at the box office on the day of the show.
Discount Code: MILITARY

Enter these codes when purchasing tickets to receive your discount. Once a purchase has been made, we are not able to offer you a discount.

*ID may be required at the Box Office on the day of the show

Questions? Click the button to email our Box Office!

RUSH TICKETS

Have you ever been out to dinner with friends and asked “what do you wanna do tonight?” Or realized too late there was a show you wanted to check out, but didn’t think you could get tickets last minute? The PACT Theatre Company will take care of you with “rush” ticketing!

Remaining tickets to each performance will be available 15 minutes before each show by visiting the Box Office at
The PACT Theatre Co!*

*Rush tickets are discounted tickets in the remaining seats to each performance

GROUPS SAVE BIG

We offer a considerable discount to groups!

As much as 20-30% off maximum Single Ticket prices

Prices vary based on the show date, time, and size of the group!

FOR MORE INFORMATION PLEASE CONTACT OUR BOX OFFICE
(251) 307-5056
boxoffice@thepactmobile.com

Questions? Click the button to email our Box Office!

GIVE THE GIFT OF THEATRE!

Gift Certificates are on Sale this NOW!

Giving the gift of great theater has never been easier! Purchase a PACT gift certificate online 24/7, and give friends and family a customizable ticket to one of Mobile’s artistic gems. The flexibility of a PACT gift certificate allows recipients to choose the production, date, and time of their performance while the convenient purchasing options—online, over the phone, or at the box office—afford you the luxury of giving gifts that bring down the house, from the cozy comforts of your own home. Give a gift that is guaranteed to garner rave reviews!

Handling fees: A per-ticket handling fee will be charged for all orders based on the price of the ticket, fees range from $1-$5.

Age recommendation: We recommend patrons be ages 5 and up. Everyone must have a ticket. Any patron ages 3 & above must have a paid ticket. Call the Box Office if you have questions about a specific production. Please note that any child that causes disruption may be asked to exit the theatre if distractions occur. Children’s pricing applies through 12 years old

Refunds: There are no refunds on tickets.

Exchanges and donations: Ticket exchanges or donations must be made by 3 p.m. on the day of your scheduled evening performance (11 a.m. for a matinee) with the Box Office. Exchange fees may apply. No exchanges for special events or presentations. See below for more information regarding exchanges.

Changes or cancellations: Performance names, dates, and times are subject to change or cancellation.

Third-party tickets: No exchanges, donations, returns, or refunds will be issued for any tickets listed for sale through brokers, agencies or third-party sellers (see note below).

Late seating: If you arrive after the show begins, you will be admitted during a break in the action to help keep distractions to a minimum. You may be seated in an alternate location.

Discounts: Discount levels are subject to modification or deletion at any time. The PACT Theatre Company reserves the right to restrict, change the criteria, or eliminate discounts based on market demand and when a performance is expected to sell out. Discounts cannot be combined. Discounts are only guaranteed when a ticket is purchased for a specific performance on a specific date.

SERVICE ANIMAL POLICY AT THE PACT THEATRE COMPANY
No animals are permitted in our theatres during performances unless they are ADA Certified Service Animals. Emotional support animals are not permitted in our theatres.

TICKET FEES
All ticket orders are subject to fees up to $5 per ticket. There is no additional charge when tickets are delivered via email. There is a $3 per order delivery charge to have tickets mailed. There is no fee for tickets to be picked up at will call. Every ticket purchase has a processing fee. When purchasing a ticket with residency, retired military, membership, or corporate employment restrictions, please present applicable ID at the time of ticket pick-up. Failure to have an applicable ID will result in the loss of the discount with no refund option.

TICKET EXCHANGES
If you have been exposed to the Covid virus or are feeling ill on the date that you are scheduled to attend a performance, please follow the CDC guidelines and stay home. Call our friendly box office at 251.307.5056 as early as possible and we would be happy to exchange your tickets to another performance at no additional charge. Please Note: Positive Test Results may be required.

Concerts and Special Events
Tickets for concerts and special events are not exchangeable.

Mainstage Productions
Regular priced tickets for mainstage shows may be exchanged with at least 24 hours advance notice, as follows:

• Exchanging for a Specific Performance Date of the Same Show: Most tickets can be exchanged upon the payment of an exchange fee of $4 per ticket.
• Exchanging To A Different Show: Most tickets can be exchanged for a ticket voucher which may be used for any other PACT Theatre Company production in the same calendar year upon the payment of an exchange fee of $8 per ticket. Ticket vouchers cannot be carried over to future years or seasons. This voucher will remain on your ticket account for the current production season.
• Exchanging on the Day Of Performance: In special circumstances where tickets need to be exchanged on the day of the performance, a $10 exception exchange fee will be charged per ticket.
• Promotional Or Deeply Discounted Tickets (35% Or Higher): Special promotional tickets (Radio, Facebook, Instagram, etc.) , deeply discounted tickets (35% or higher), and complimentary tickets, are not exchangeable. These tickets may only be used for the performance date on the ticket.

Tickets are never refundable even if the performance is canceled. Under certain circumstances, you may be able to exchange the tickets to another performance of the same show during the same season.

THIRD PARTY TRANSACTIONS – eBay, Craigslist, Ticket Brokers, etc.
The PACT Theatre Company strongly recommends that tickets be purchased only directly from The PACT (in person, over the phone or at www.thepactmobile.org). The PACT Theatre Company is not responsible for the validity of tickets, or prices paid, for tickets purchased through third-party sources such as eBay, Craigslist, ticket brokers or others. The PACT Theatre Company reserves the right to not honor tickets purchased from third-party sources which are determined, in The PACT Theatre Company’s sole opinion, to have been altered, duplicated or counterfeited. The PACT Theatre Company also reserves the right to cancel any ticket which, in The PACT Theatre Company’s sole opinion, was purchased with the intent of reselling the ticket at a price higher than what The PACT Theatre Company charges. The PACT Theatre Company reserves the right to cancel any voucher (including tickets issued as the result of redeeming a voucher) if it is determined, in The PACT Theatre Company’s sole opinion, that the voucher was resold.

The PACT Theatre Company retains the right to change these policies at any time for any reason.